Unable to leave complet message to correspondant

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Real
Posts:5
Joined:Wed Dec 06, 2017 4:59 pm
Unable to leave complet message to correspondant

Post by Real » Thu Nov 17, 2022 12:08 pm

I'm using a Ooma phone for a number of years now and I've been having a new kind of problem since about a year.

Sometimes, when I'm trying to leave a message to someone, the communication drops after a minute (and my message is then incomplete).

I really don't know what to think about this situation. Could the correspondent phone system "think" that no one is connected? Why would something like this happen at all?

Very strange.

I tried to have Ooma help me on this but they said that they were not the cause of the problem, that I should check with my correspondent about this...

Thanks for your help.
Real

Robek
Posts:249
Joined:Thu Sep 26, 2019 6:56 pm

Re: Unable to leave complete message to correspondent

Post by Robek » Sun Dec 04, 2022 11:52 am

If the issue only occurs when leaving a voicemail, but not during an actual call, then it is likely a problem with the receiving carrier.

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