Voicemail from Ooma - can't play or delete

[Stuff]

This showed up at 3am. When I try to play it through the web browser it shows "File not found!" in red. When I try to delete it shows "Something went wrong!" in red. If I try to play it through the handset I get disconnected.

Anyone else see something like this?

Screenshot 2023-02-18 at 11.07.48 AM.png (201.94KiB)Viewed 8016 times

Screenshot 2023-02-18 at 11.06.55 AM.png (158.97KiB)Viewed 8016 times

[Joacchim]

I haven't tried accessing my message via the web app, but the same thing happens to me when I try to access the new message via Telo or by calling in remotely from my cell. I get all the way to "first new message" and then the call hangs up.

Good to know I'm not alone...

Edit: The web app shows the same "file not found" message, and same thing when I tried to delete: "something went wrong". (I tried to attach a screenshot but file too large, it says.)

Edit2: Talked to Ooma support, they're aware and are working on it.

[Stuff]

Today the message was playable and deleted properly. It was telling me that I needed to update my address after moving if 911 was to work. Glitch resolved.