Phone hangs-up if the other side is quiet / silent
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- Posts:1
- Joined:Fri May 19, 2023 2:53 pm
This issue has appeared on the forum a few times over the years without a good answer.
For international calls, at least, if the other party is quiet for more than about 15 seconds Ooma hangs-up the call. This happens every time I make a call. The same numbers work OK when I call from a non-Ooma 'phone.
It's not an impossible problem to work around as my Dad likes to talk, but when I get an extended word in I get cut off!
Has anyone experience this, and a fix?
For international calls, at least, if the other party is quiet for more than about 15 seconds Ooma hangs-up the call. This happens every time I make a call. The same numbers work OK when I call from a non-Ooma 'phone.
It's not an impossible problem to work around as my Dad likes to talk, but when I get an extended word in I get cut off!
Has anyone experience this, and a fix?
Re: Phone hangs-up if the other side is quiet / silent
That seems like a carrier issue which only Ooma could investigate. As a workaround though, how loud does the other side need to be? Maybe some background noise could help, from something like a metronome, grandfather clock, tabletop fountain, fish tank, etc. Father's Day is just around the corner.