International calls have been failing for over a week

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cmeng
Posts:1
Joined:Sun Nov 12, 2023 6:46 pm
International calls have been failing for over a week

Post by cmeng » Sun Nov 12, 2023 7:01 pm

I routinely make one international call to China every week, using Ooma. Since over a week ago, the calls have been failing. After dialing the number, I would hear the number of remaining minutes, then I hear one or two long rings, then a short ring in a different tone, then the call would hang up. Using another phone service, I can get through to the same international phone number, so the problem is likely in the international routing service that Ooma uses.

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