How can I turn on closed captioning for telephone calls?

[arjay571]

My hearing is worsening and I'd like to have closed captioning on my phone calls.

According to this link, I should be able to do that with my Ooma account. But how do I access this feature?

https://www.ooma.com/blog/internet-phon ... scriptions

[Robek]

Based on the available documentation, it looks like closed captioning requires either a special telephone, a smartphone, or a personal computer.

[arjay571]

Thanks much.

I was a little confused because Ooma also has this page, saying that you don't need special equipment.

Maybe I'll try calling customer service.

Of particular note is Ooma’s web-enabled captioned telephone service. Traditional captioned phone service uses specialized telephone hardware to simultaneously transmit audio and a transcription of the conversation. This can help those who have limited hearing ability switch between listening and reading as needed.Ooma’s web-enabled captioning also provides the ability to read and listen in real time. However, instead of needing a phone that’s designed for captioning, you can use your existing home phone while accessing captions on a computer, tablet, or other device.

https://www.ooma.com/blog/internet-phon ... scriptions