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How can I turn on closed captioning for telephone calls?
Posted: Sun Feb 25, 2024 12:05 pm
by arjay571
My hearing is worsening and I'd like to have closed captioning on my phone calls.
According to this link, I should be able to do that with my Ooma account. But how do I access this feature?
https://www.ooma.com/blog/internet-phon ... scriptions
Re: How can I turn on closed captioning for telephone calls?
Posted: Tue Feb 27, 2024 11:56 am
by Robek
Based on the available
documentation, it looks like closed captioning requires either a special telephone, a smartphone, or a personal computer.
Re: How can I turn on closed captioning for telephone calls?
Posted: Wed Feb 28, 2024 5:55 pm
by arjay571
Thanks much.
I was a little confused because Ooma also has this page, saying that you don't need special equipment.
Maybe I'll try calling customer service.
Of particular note is Ooma’s web-enabled captioned telephone service. Traditional captioned phone service uses specialized telephone hardware to simultaneously transmit audio and a transcription of the conversation. This can help those who have limited hearing ability switch between listening and reading as needed.Ooma’s web-enabled captioning also provides the ability to read and listen in real time.
However, instead of needing a phone that’s designed for captioning, you can use your existing home phone while accessing captions on a computer, tablet, or other device.
https://www.ooma.com/blog/internet-phon ... scriptions