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Voicemail (broadband answering machine)

Posted: Mon Dec 15, 2008 5:02 pm
by buddhaha
I just set my system up today. When trying to set up the voicemail it is asking for a PIN number....like I should know my PIN number. I have never set up a PIN number. What do I do?

Re: Voicemail (broadband answering machine)

Posted: Mon Dec 15, 2008 6:47 pm
by Bobby B
Hi buddhaha,

The voicemail box creation process failed for a few customers who activated today -- we're working on fixing the issue as soon as possible.

Thanks,
Bobby

Re: Voicemail (broadband answering machine)

Posted: Thu Dec 18, 2008 5:40 pm
by aouellette
I'm having the same problem, any suggestions?

Re: Voicemail (broadband answering machine)

Posted: Thu Dec 18, 2008 5:53 pm
by Bobby B
Hi aouellette,

We're still working on resolving these voicemail creation problems. Right now we're fixing these voicemail creations in periodic batches, so it hopefully should be available soon.

Thanks,
Bobby