Answer Tone
Hi,
I've had Ooma for about 1 month now and the only annoying thing about it is when I am placing a call and the party on the other line answers, it sounds like the Ooma tone plays again when they pick up. When it plays it sometimes blocks the first words they say.
Is there a way to turn that "answer tone" off or is it just the way it is? Does anyone else have this issue?
Thanks,
Alex
I've had Ooma for about 1 month now and the only annoying thing about it is when I am placing a call and the party on the other line answers, it sounds like the Ooma tone plays again when they pick up. When it plays it sometimes blocks the first words they say.
Is there a way to turn that "answer tone" off or is it just the way it is? Does anyone else have this issue?
Thanks,
Alex
Re: Answer Tone
call them and request they turn that off, and they will..
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- Posts:4
- Joined:Thu Jan 01, 2009 4:05 pm
Re: Answer Tone
The people who I call say they can hear a "funny chime" when they answer my calls. Is this also the answer tone you are speaking of? Gosh, I hope they can turn it off.
- Soundjudgment
- Posts:265
- Joined:Thu Dec 11, 2008 8:46 pm
Re: Answer Tone
I am sure there is no *technical* reason why those chimes are playing, other than to be some sort of promotional marketing-gimmick. Sort of saying in effect, "Hellooooo... this is an ooooooma caller, calling you! Aren't you pleased and thrilled, and wouldn't you like to be an ooma-customer, too??"
So yeah, they should be able to cancel that bit of advertisement on request.
So yeah, they should be able to cancel that bit of advertisement on request.
ooma customer since December 2008
ooma hardware: core (hub/scout) and Telo
Premier, Lifetime Member
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ooma hardware: core (hub/scout) and Telo
Premier, Lifetime Member
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Re: Answer Tone
We should be providing a Lounge option to disable the ooma connect tone or select from 3 other tones hopefully by next month. The option will probably roll out with the ability to set 10 digit dialing (e.g. no need to dial "1" before the call).
As mentioned in this post, the only way to disable the connect tone today is to call customer support.
As mentioned in this post, the only way to disable the connect tone today is to call customer support.
Bobby B
- Soundjudgment
- Posts:265
- Joined:Thu Dec 11, 2008 8:46 pm
Re: Answer Tone
Full 10-digit dialing?? Even in the same LOCAL calling-area? Woohoo!!Bobby B wrote:The option will probably roll out with the ability to set 10 digit dialing (e.g. no need to dial "1" before the call).
ooma customer since December 2008
ooma hardware: core (hub/scout) and Telo
Premier, Lifetime Member
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ooma hardware: core (hub/scout) and Telo
Premier, Lifetime Member
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- Posts:68
- Joined:Mon Jan 12, 2009 5:45 pm
- Location:Orange County, CA
Re: Answer Tone
714 just changed to that no matter who your carrier is. Sucks!Soundjudgment wrote:Full 10-digit dialing?? Even in the same LOCAL calling-area? Woohoo!!
The nice thing about not planning is that failure comes as a complete surprise.
Re: Answer Tone
Same is coming to 818.AngelaKendig wrote:714 just changed to that no matter who your carrier is. Sucks!