No dialtone, Blue Ooma tab and calls going to VM
Posted: Tue Dec 08, 2009 8:40 pm
I am coming across this issue -
Ooma tab is blue, No dial tone. When I place an incoming call from a cell phone, Line1 blinks but the phone does not ring and Voicemail kicks in. Able to check the Voicemail using the "Play" button on the hub.
I am having Hub only configuration. Eliminated the failures of phone, router and cabling. The Status from setup.ooma.com is below -
Internet: Connected
Ooma Core: Connected
Phone Line: Disconnected
Network
MODEM: Connected : [192.168.0.100]
HOME: Connected : [172.27.35.1]
Ooma Tunnel: Connected
Services
Telephony: 50 - Running
DNS: 45 - Running
Web Server: 47 - Running
VPN: 255 - Running
Free: 37504
Is anyone aware of a fix for this issue. I called support over the weekend, tried a factory reset and support told me that the hub has gone bad.
Ooma tab is blue, No dial tone. When I place an incoming call from a cell phone, Line1 blinks but the phone does not ring and Voicemail kicks in. Able to check the Voicemail using the "Play" button on the hub.
I am having Hub only configuration. Eliminated the failures of phone, router and cabling. The Status from setup.ooma.com is below -
Internet: Connected
Ooma Core: Connected
Phone Line: Disconnected
Network
MODEM: Connected : [192.168.0.100]
HOME: Connected : [172.27.35.1]
Ooma Tunnel: Connected
Services
Telephony: 50 - Running
DNS: 45 - Running
Web Server: 47 - Running
VPN: 255 - Running
Free: 37504
Is anyone aware of a fix for this issue. I called support over the weekend, tried a factory reset and support told me that the hub has gone bad.