joecryo wrote:I have a new Ooma Telo unit. I can make but not receive calls. The phone rings, but niether party can hear the other when the call is answered. The caller continues to hear a ring, and the call eventually goes to VM. However, the VM that is left when this happens never ends up in the Ooma VM system.
I use Verizon home service, which is a basic landline, not provided via the internet. Ooma is between my modem and my router. Internet service is Time Warner cable. I am in the 951 area code.
I do not have an actual phone wall plug near the ooma. I am using a GE device that sends the phone signals over the house electrical wiring system. This seems to be a very clean signal, because I have used this same arrangement in the past for a fax setup. No fax is hooked up to ooma right now. My hardware configuration is modem - ooma - cisco linksys router. Hope all this helps.
I am also in the 951 area code and my hub just started the same thing, I can make outgoing calls but can not receive calls.
when I call the ooma number the voice mail says the person I dialed can't take my call right now, please leave your message....
From reading the forum, it seems that all one can do is call tech support and wait.
My configuration is AT&T DSL using their integrated modem-router. No land lines or house lines connected. Had great service last week, now, NO incoming calls get through.
QUESTION: What is the GE device you are using to send phone signals over the house wiring?