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can't call UPS 1-800 number

Posted: Mon Jan 18, 2010 7:48 pm
by usaooma
i was trying to call UPS, 1-800-742-5877. i get the busy signal right away and the light to indicate which line is active goes dark. i don't think the call is actually going out?

i called the same number with my cell phone and got through without a problem. how does this get fixed? :?:

thanks.

Re: can't call UPS 1-800 number

Posted: Mon Jan 18, 2010 7:50 pm
by Groundhound
usaooma wrote:i was trying to call UPS, 1-800-742-5877. i get the busy signal right away and the light to indicate which line is active goes dark. i don't think the call is actually going out?

i called the same number with my cell phone and got through without a problem. how does this get fixed? :?:

thanks.
I tried the same number several times and also got a fast busy signal.

Re: can't call UPS 1-800 number

Posted: Mon Jan 18, 2010 7:52 pm
by dtalwar
This has happened before with the 1-800 numbers and Ooma had to do something on their end. Hopefully, they will get to it soon.

Re: can't call UPS 1-800 number

Posted: Mon Jan 18, 2010 8:02 pm
by amoney
dtalwar wrote:This has happened before with the 1-800 numbers and Ooma had to do something on their end. Hopefully, they will get to it soon.
Looks like it.

Can a mod confirm this. And a ETA?