Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
- Posts: 16
- Joined: Sat Jan 31, 2009 7:31 am
I have an Ooma Hub and a Scout. I have a Panasonic cordless connected into the Scout. Every time I receive a call, it displays two identical, consecutive entries on the caller ID for each single call received. It's an annoyance that I can live with, but I was wondering if anyone else has had the problem or if there's a known fix. Thanks!
- Posts: 679
- Joined: Fri Mar 06, 2009 9:46 pm
- Location: The State of Washington
I think you replied to my problem also. I too have a panasonic phone. I have found out that the problem is with the phone. I am using model# KX-TG9344. It works fine with my other panasonic phone.
Ooma Telo, Hub.
1958 was a very good year!
No cell phone , no land line- just Ooma
all my eggs in one Ooma basket
I lied- my wife has a cell, but not me!! I like my privacy and not being attached to a phone.
- Posts: 26
- Joined: Thu Nov 27, 2008 7:20 pm
I have the same problem on my Panasonic KX-TH1211B which is connected to the Scout.
…but not on my older Panasonic KX-TG5632 which is connected to the Hub.
I wonder if it's some sort of setting problem?
- Posts: 6
- Joined: Sat Sep 20, 2008 10:59 pm
I see the same behavior on a Panasonic cordless phone (KX-TG9361B) plugged into a scout where I see duplicate caller-ID entries for missed calls.
If I answer the call and later review the caller-ID then the records on the phone show up normally, but if it's a missed call there's always a duplicate and this only happens when plugged into the scout.
In the Ooma lounge the caller-ID entries show correctly (no duplicates)- it's limited to the handset.
At first I thought it could be related to multi-ring (that's when I first noticed the double-caller ID) but toggling the settings makes no difference.
Not a critical issue, but an annoyance.