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Re: Unable to play voicemail online
Posted: Sat Jan 30, 2010 5:05 pm
by Marliwahoo
Not working for us. It has worked in the past.
Re: Unable to play voicemail online
Posted: Sun Jan 31, 2010 8:02 am
by slkayser
stopped working for me as well. Just tried it
Re: Unable to play voicemail online
Posted: Sun Jan 31, 2010 9:57 am
by garys
Add me to the list also. I am unable to check voicemail online!!!!!!!!!!
Re: Unable to play voicemail online
Posted: Sun Jan 31, 2010 10:37 am
by ashleyandkent
We are also, unable to check voicemail at all, latest versions of flash on either IE8 or FF.
Re: Unable to play voicemail online
Posted: Sun Jan 31, 2010 2:35 pm
by rrgone
alphacompgeek wrote:It's a problem for me too. We've been on Ooma for a couple months now and have always found the voicemail player to be quirky. You click on a message, you see the 'Loading...' animation, but the message doesn't play. In the past, I could keep clicking over and over and it would eventually play, but today I have two voicemails and I can't get them to play at all. The VMs are forwarded to my email and that works fine, so I can work around it for now, but it would be nice if the web player would work more consistently.
I also get the error message when I try to download the messages from My Ooma: "We're sorry, there was a problem processing the page."
By the way, I'm on Windows 7 (x64) and have tried Firefox 3.5.7 and IE 8 both with the newest Flash Player.
x2 everything alphacompgeek says. It's been buggy for months. Completely inop for a couple days now. Help please!
Re: Unable to play voicemail online
Posted: Sun Jan 31, 2010 8:59 pm
by The Picard
I can't listen to my voicemail online either. Used to be able to.
Re: Unable to play voicemail online
Posted: Mon Feb 01, 2010 8:05 am
by md81e1
Same problem. Reloaded Flash Player, disabled security, tried different browsers, etc.
This is a wide spread problem. Comment from Ooma support?
Re: Unable to play voicemail online
Posted: Mon Feb 01, 2010 8:42 am
by murphy
md81e1 wrote:Same problem. Reloaded Flash Player, disabled security, tried different browsers, etc.
This is a wide spread problem. Comment from Ooma support?
This is a user to user forum. Ooma support is not involved. The forum moderators, who are Ooma employees, sometimes step in to solve problems.
Re: Unable to play voicemail online
Posted: Mon Feb 01, 2010 10:10 am
by dpierce
Same here. Not working now and was before. Can't play or download the file to play it. Forwarding the messages to email works though so if you don't have it setup that way you may want to. Support is a joke.
Re: Unable to play voicemail online
Posted: Mon Feb 01, 2010 10:20 am
by asapReps
Listening to VM at my.ooma.com is still a problem today Mon Feb 1. I had been able to listen to VM last week. Not today. When selecting a row in the list, it "tries" to do something (get a small loading indication), but nothing happens after that stops.