Re: Trouble with international calls
Posted: Mon Apr 05, 2010 9:42 am
Thank you for the information. I've been having the same issue calling any international destinations, including Canada and China. After changing my upload speed to 80% of my actual bandwidth (4mb in this case), I was able to make calls to Canada. Will try to call China this evening.
What really frustrated me was that Ooma didn't do anything to help me resolve this issue, couldn't through phone, and never bothered returining my email. I am very dissapointed with their customer service. I am still debating if I should return it to Costco or not.
What really frustrated me was that Ooma didn't do anything to help me resolve this issue, couldn't through phone, and never bothered returining my email. I am very dissapointed with their customer service. I am still debating if I should return it to Costco or not.