Problems using callerid
Posted: Sat Feb 21, 2009 3:09 pm
I like Ooma, and think the call quality is great. How unlimited calls are sustainable without charging a fee eludes my understanding.
When using Ooma, I'm finding it difficult to store then make calls via the callerID feature.
My problem is the number in the callerID is 10 digits long, which is great. Lets say 212-555-1212 ... no problem with that. When trying to return a call to the number Ooma provides in the callerID it fails. If I am in area code 212, and remove the 212 prefix, it works. If I add a leading 1 to the callerID it also works.
Is there a way to get Ooma callerID to either leave a 11 digit callerID, or to accept a 10 digit call without a leading 1. For example from 212, if I call 555-1212 right now with Ooma it works. If I call 1212-555-1212 it works, if I use the callerID Ooma provides 212-555-1212 all I get is a fast busy signal.
Other services permit use of 10 digit (no leading 1) as for example most cell phone services, and many other VOIP services. Is this something that Ooma can do? Is there another way to work around this issue?
When using Ooma, I'm finding it difficult to store then make calls via the callerID feature.
My problem is the number in the callerID is 10 digits long, which is great. Lets say 212-555-1212 ... no problem with that. When trying to return a call to the number Ooma provides in the callerID it fails. If I am in area code 212, and remove the 212 prefix, it works. If I add a leading 1 to the callerID it also works.
Is there a way to get Ooma callerID to either leave a 11 digit callerID, or to accept a 10 digit call without a leading 1. For example from 212, if I call 555-1212 right now with Ooma it works. If I call 1212-555-1212 it works, if I use the callerID Ooma provides 212-555-1212 all I get is a fast busy signal.
Other services permit use of 10 digit (no leading 1) as for example most cell phone services, and many other VOIP services. Is this something that Ooma can do? Is there another way to work around this issue?