Google Voice Extensions not working with Telo
Posted: Sun May 02, 2010 4:16 pm
I just upgraded to a Telo this weekend, and configured it for Google Voice.
When I put in the username password for my Google Voice account, the correct Google Voice number was automatically populated to the correct field on my.ooma.com. I've added the requisite second (virtual) number to my account, and configured voicemail access via a PIN.
I checked the box for "Use my Google Voice Number as my outbound Caller-ID". When I place a call to another number, the caller-ID reflects my virtual number, not my GV number. (In preferences, privacy, I have the main ooma number set as the default caller-ID, so the virtual number should have no reason to just appear.)
When I pick up my ooma phone and dial #GVE (#483) to access voicemail, per the instructions on my.ooma.com, I get a fast busy signal. The controls on my Telo only access my ooma vm, not my GV vm.
In summary, I don't seem to have any GVE functionality at all.
I've reset / factory reset the Telo a couple of times. I'm running firmware version 1.36111.
The only recommendation I've had from ooma support so far is "wait for a new version of firmware." Does this really mean GVE doesn't work with the latest version of the Telo firmware?
Has anyone else tried to get GVE to work and just flat gotten nowhere?
When I put in the username password for my Google Voice account, the correct Google Voice number was automatically populated to the correct field on my.ooma.com. I've added the requisite second (virtual) number to my account, and configured voicemail access via a PIN.
I checked the box for "Use my Google Voice Number as my outbound Caller-ID". When I place a call to another number, the caller-ID reflects my virtual number, not my GV number. (In preferences, privacy, I have the main ooma number set as the default caller-ID, so the virtual number should have no reason to just appear.)
When I pick up my ooma phone and dial #GVE (#483) to access voicemail, per the instructions on my.ooma.com, I get a fast busy signal. The controls on my Telo only access my ooma vm, not my GV vm.
In summary, I don't seem to have any GVE functionality at all.
I've reset / factory reset the Telo a couple of times. I'm running firmware version 1.36111.
The only recommendation I've had from ooma support so far is "wait for a new version of firmware." Does this really mean GVE doesn't work with the latest version of the Telo firmware?
Has anyone else tried to get GVE to work and just flat gotten nowhere?