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Cannot dial out

Posted: Thu Jul 03, 2008 12:27 pm
by renee78
i have this problem, when i call out (outbound call) the person on the other end can't hear me but i can hear them, but when someone calls me the call is fine i can hear them and they can hear me. So how can this be improved? I mean calling out, the person on the other end hears static just like a cell phone.

Re: Cannot dial out

Posted: Wed Jul 09, 2008 9:58 am
by BigTV
Hello renee78,

One thing you can try is configure QoS, (Quality of Service) this gives ooma voice packets priority on your network, please follow this link, ... 02&p=12040

you can also call our support line, 1.888.711.6662 for personal assistance.

Thank you