New setup: A few questions
Posted: Sun May 23, 2010 8:38 pm
I just installed my Ooma Telo with 2 Telo handsets.
I have an existing phone line that I am keeping attached for a little bit while I test out Ooma,
First question: When I initially configured/activated my Ooma account, I set it up for porting of my old number, but I haven't gone through the final porting option in the Account Add-Ons. When do I have to take the final "port it" step?
Second Question: The Ooma logo on my phone is never turned on, even though I can make calls OK. I thought it was supposed to be "blue" when it is connected to the network. Is there something wrong?
Third Question: I tried dialing a number on my Telo Handset by entering the number first and then pressing the green "Call" button. I always got a busy signal when calling this way. When I pressed the "Call" button first and then entered the phone number, the call went through fine. What am I doing wrong?
Fourth Question: I plan on purchasing the Premier service. I read on the web that I will get the Bluetooth dongle when I sign up. Is this true?
Thanks!
AzJazz
I have an existing phone line that I am keeping attached for a little bit while I test out Ooma,
First question: When I initially configured/activated my Ooma account, I set it up for porting of my old number, but I haven't gone through the final porting option in the Account Add-Ons. When do I have to take the final "port it" step?
Second Question: The Ooma logo on my phone is never turned on, even though I can make calls OK. I thought it was supposed to be "blue" when it is connected to the network. Is there something wrong?
Third Question: I tried dialing a number on my Telo Handset by entering the number first and then pressing the green "Call" button. I always got a busy signal when calling this way. When I pressed the "Call" button first and then entered the phone number, the call went through fine. What am I doing wrong?
Fourth Question: I plan on purchasing the Premier service. I read on the web that I will get the Bluetooth dongle when I sign up. Is this true?
Thanks!
AzJazz