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Why Won't Deleted Voicemail Staye Deleted?
Posted: Mon May 31, 2010 6:04 pm
by FreePhone
Why is it that when I delete my voicemail they pop right back up? I am so annoyed at this issue! Please someone at Ooma fix this issue.
Re: Why Won't Deleted Voicemail Staye Deleted?
Posted: Tue Jun 01, 2010 5:36 am
by DTMF
Where are you deleting voicemail messages? They can be deleted from any of 4 places:
1. From your email Inbox (if you have Ooma Premier and your account is configured to send voicemail to email),
2. From your Ooma device (using the trash can button),
3. From the Telo handset (if you have a Telo and this optional device) and
4. Using the voicemail menu system from any telephone connected to any Ooma device.
If the method you are using isn't working, maybe you should consider trying one of the other 4 methods?
Re: Why Won't Deleted Voicemail Staye Deleted?
Posted: Tue Jun 01, 2010 3:43 pm
by FreePhone
I have an Ooma Core system. I have been trying to delete them online at My Ooma. I can delete them from my Voicemail/Inbox to my Voicemail/Trash. I check them there and use the Delete option in More Actions, they delete but immediately reappear.
Re: Why Won't Deleted Voicemail Staye Deleted?
Posted: Sat Jun 05, 2010 8:58 pm
by FreePhone
When is this issue going to be fixed?
Re: Why Won't Deleted Voicemail Staye Deleted?
Posted: Mon Jun 07, 2010 4:16 pm
by FreePhone
Now voicemail I get won't even stay in the trash! When I try putting it there it keeps popping back up.