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# called doesn't take unidentified calls but i'm not blocked

Posted: Wed Jun 02, 2010 4:14 pm
by cwarinner
When I call a number, I get a recording that says "the number you are calling does not take unidentified calls." However, my number is not blocked. Why is this happening, and how do I fix it?

Re: # called doesn't take unidentified calls but i'm not blocked

Posted: Wed Jun 02, 2010 4:17 pm
by lbmofo
1 thing you can check in My Ooma

Under Preferences, Privacy, General - Block display of my caller-ID for outbound calls check box not checked?

Re: # called doesn't take unidentified calls but i'm not blocked

Posted: Wed Jun 02, 2010 4:50 pm
by cwarinner
Thanks lbmofo...

It is not checked. I'm beginning to think that the problem is on the side of the called #. I don't have this problem with other called numbers.

Re: # called doesn't take unidentified calls but i'm not blocked

Posted: Wed Jun 02, 2010 5:17 pm
by lbmofo
I'd call someone with callerid name and number service to see what they see when you call them.

Re: # called doesn't take unidentified calls but i'm not blocked

Posted: Wed Jun 09, 2010 2:20 am
by bw1
You could also try dialing *82 then the number to unblock in case it is a glitch.

It's also possible that your number is listed as "Unavailable" in the CNAM database that the called number is checking and that's what's causing it.