*FIXED* The number you have reached is not in service
All of sudden all inbound calling to my ooma number is no longer working - all callers are getting this message: The number you have reached is not in service - this is a recording. I have the original ooma box (Hub) - not the Telo. Nothing new or changed with my setup that has been working flawlessly for about a year. Outbound calling is working fine.
So far tech support has been unable to fix this.
Anyone else ever have this happen?
Thanks,
Tom
So far tech support has been unable to fix this.
Anyone else ever have this happen?
Thanks,
Tom
Last edited by EBoon on Thu Jul 01, 2010 5:21 pm, edited 1 time in total.
Re: The number you have reached is not in service
Hello Tom,
We have escalated your issue to our carrier.
Reference case #: CS-54032
We have escalated your issue to our carrier.
Reference case #: CS-54032
Re: The number you have reached is not in service
I've seen these "carrier" issues pop up a few times....what are some of XO Communications' trouble spots?
Re: The number you have reached is not in service
Update - All fixed now. Thanks for the escalation!
Tom
Tom