Voicemail does not work if send to voicemail is on
When I use the send to voicemail(do not disturb) feature , the voicemail does not work. It keeps ringing and ringing and ringing, ...
If I turn the send to voicemail off, it works, voicemail comes up after 5 rings (I set it this way.)
Reboot ooma does not fix the problem.
If I turn the send to voicemail off, it works, voicemail comes up after 5 rings (I set it this way.)
Reboot ooma does not fix the problem.
tommies
Re: Voicemail does not work if send to voicemail is on
Are you talking about holding the "envelope" button down 5 seconds on the ooma hub to send to voicemail?
Wayne
Wayne
Re: Voicemail does not work if send to voicemail is on
Yes.
If the 'envelope' button is on (red) the caller hears the phone ringing over and over, no voicemail.
If the 'envelop' button is off, voicemail comes up after 5 rings.
If the 'envelope' button is on (red) the caller hears the phone ringing over and over, no voicemail.
If the 'envelop' button is off, voicemail comes up after 5 rings.
tommies
Re: Voicemail does not work if send to voicemail is on
But you do not hear a ring at all, correct?
Wayne
Wayne
Re: Voicemail does not work if send to voicemail is on
Oh.
the phone (which connects to ooma) does not ring. It's ringing on the caller end and no voicemail.
the phone (which connects to ooma) does not ring. It's ringing on the caller end and no voicemail.
tommies