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Re: Callers receive fast busy signal when calling my Ooma number

Posted: Tue Aug 17, 2010 2:49 pm
by carolyndad
I am having the same problem in the Boston area, telephone is ringing and showing caller ID, but calling party gets delay then fast busy wave off.

Re: Callers receive fast busy signal when calling my Ooma number

Posted: Tue Aug 17, 2010 2:54 pm
by stephen431
Still down for us in Phoenix. Inbound calls going straight to VM.

Re: Callers receive fast busy signal when calling my Ooma number

Posted: Tue Aug 17, 2010 5:30 pm
by UgaDog
From Ooma's Status page:
8/17/2010 5:30PM Pacific: One of our partner carriers is still examining the inbound call routing issues. We'll continue to work with them throughout the night until this gets resolved.

Re: Callers receive fast busy signal when calling my Ooma number

Posted: Tue Aug 17, 2010 5:55 pm
by Wizard1
I'm not trying to excuse this problem but at least I can make calls and when someone does call me I can see the caller ID and return their call. In the last 4 years, I had my landline go out completely on 3 or 4 occasions, usually right after one of the idiots from AT&T would come out to service someone's line. They would take 3 to 5 days to fix it. The last time this happened to me on a Thursday and they told me it would be fixed by the following Wednesday, I told AT&T that this was not acceptable and if that was the case they should provide me with a prepaid cell phone for the outage duration. They had it fixed the very next day. But good luck, even with landlines you can have problems. :D

Re: Callers receive fast busy signal when calling my Ooma number

Posted: Tue Aug 17, 2010 5:58 pm
by lbmofo
Wizard1 wrote:I can make calls and when someone does call me I can see the caller ID and return their call.
This is the behavior I've confirmed with 2 other ooma friends/family in the Seattle area.

Re: Callers receive fast busy signal when calling my Ooma number

Posted: Tue Aug 17, 2010 7:08 pm
by lbmofo
My ooma can receive incoming calls now; confirmed with 2 other Seattle area ooma family/friend...they are able to receive incoming calls as well.

Re: Callers receive fast busy signal when calling my Ooma number

Posted: Sat Aug 21, 2010 5:53 am
by JTPMAP
I'm a new user of Ooma. I can make outgoing calls but most incoming callers get a busy signal and I know I'm not on the line when they call me. I cannot call my Ooma number from my cell phone. It rings busy.

Re: Callers receive fast busy signal when calling my Ooma number

Posted: Sat Aug 21, 2010 10:33 am
by lbmofo
Call ooma customer service and have them debug. Maybe the ooma number has routing issues and a new number may fix the problem.

Re: Callers receive fast busy signal when calling my Ooma number

Posted: Mon Oct 11, 2010 8:11 am
by bindu
I am in Buffalo, NY I have the busy tone problem for a long time from my office number now it is there from many numbers. I dont know what to do