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Call Log shows all incoming calls as unavailable.
Posted: Sun Mar 08, 2009 3:01 pm
by jbarton2
All of my incoming calls show as unavailable in the call log. This started happining after Feb 14th. Any ideas?
Re: Call Log shows all incoming calls as unavailable.
Posted: Mon Mar 09, 2009 2:37 pm
by Bobby B
It looks like you have ooma configured to work with your existing landline -- do you have caller-ID available on your landline (i.e. was the caller-ID service removed on Feb 14th) ?
Re: Call Log shows all incoming calls as unavailable.
Posted: Tue Mar 10, 2009 4:34 am
by jbarton2
Yes, I had AT&T change my landline to a basic no frills residential line in February. So that is probably the reason. How do I implement OOMA's caller-id so the call log will be useful? Thanks for your help!
Re: Call Log shows all incoming calls as unavailable.
Posted: Tue Mar 10, 2009 7:35 am
by WayneDsr
I don't think you can. Caller Id has been removed from your landline so no ID is available for the ooma call log.
Wayne