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Caller ID Still "Ooma Inc" after 6 Weeks??

Posted: Wed Sep 15, 2010 12:47 pm
by LIPearl
How long should it take to properly display my ID on outgoing calls? After 6 weeks, I am still being identified as "Ooma Inc"

Re: Caller ID Still "Ooma Inc" after 6 Weeks??

Posted: Wed Sep 15, 2010 1:09 pm
by murphy
It's supposed to be up to 10 business days.
Good luck.
Mine has been that way for over a year.

Re: Caller ID Still "Ooma Inc" after 6 Weeks??

Posted: Wed Sep 15, 2010 1:20 pm
by lbmofo

Re: Caller ID Still "Ooma Inc" after 6 Weeks??

Posted: Wed Sep 15, 2010 4:17 pm
by scoutconnor
Mine has said 'Ooma Inc.' for over 1.5 years. It isn't Ooma's fault that it isn't correct as Ooma only puts it into a database for other carriers to take. If they don't update their records, the CID says 'Ooma Inc.'

Re: Caller ID Still "Ooma Inc" after 6 Weeks??

Posted: Thu Sep 16, 2010 5:01 am
by LIPearl
Interesting. I suppose that's fine since I don't really want to be "listed." I did, however, expect that I would be identified to friends and family when calling them.

Re: Caller ID Still "Ooma Inc" after 6 Weeks??

Posted: Thu Sep 16, 2010 5:22 am
by nn5i
scoutconnor wrote:Mine has said 'Ooma Inc.' for over 1.5 years. It isn't Ooma's fault that it isn't correct as Ooma only puts it into a database for other carriers to take. If they don't update their records, the CID says 'Ooma Inc.'
And how would you know whose failure it is?