Re: Some incoming calls go straight to voicemail
Posted: Thu Apr 07, 2011 6:43 pm
I just experienced this problem. Got a call from a cell phone caller, it rang once then went to voicemail so I know it's not
- voicemail configuration (set for 4 rings)
- a blacklist issue (if it was, my phone would not have rang)
- do not disturb being set (which is was not)
- anonymous caller being sent to voicemail (it's not enabled)
I made a test call from my Google account and was not able to reproduce the problem.
Come on Ooma -- being able to CONSISTENTLY receive a call is such a basic expectation for any telephone service consumer. This appears to be a an on-going issue, I sincerely hope this can be corrected.
- voicemail configuration (set for 4 rings)
- a blacklist issue (if it was, my phone would not have rang)
- do not disturb being set (which is was not)
- anonymous caller being sent to voicemail (it's not enabled)
I made a test call from my Google account and was not able to reproduce the problem.
Come on Ooma -- being able to CONSISTENTLY receive a call is such a basic expectation for any telephone service consumer. This appears to be a an on-going issue, I sincerely hope this can be corrected.