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Re: Some incoming calls go straight to voicemail
Posted: Fri Dec 03, 2010 8:59 am
by Juliehni
lbmofo wrote:Juliehni wrote:I also called the support phone line, there was no one answered the call. What is going on?
Customer Support Monday - Friday 7am-7pm PST, Saturday-Sunday 8am-5pm PST
I called during the business hours and have been waiting for long time and then I gave up.
Re: Some incoming calls go straight to voicemail
Posted: Fri Dec 03, 2010 10:40 am
by mhowie
Again this morning... fix it already!
Re: Some incoming calls go straight to voicemail
Posted: Sat Dec 04, 2010 11:27 am
by Gators
Still happening. Any idea when fix will sent out?
Re: Some incoming calls go straight to voicemail
Posted: Sat Dec 04, 2010 1:54 pm
by nn5i
From one UF alumnus to another: Go Gators! And in a post a couple weeks ago, in another of the many threads on this problem, Bobby B said it'll be out "mid-December". Still true, BB?
Re: Some incoming calls go straight to voicemail
Posted: Wed Dec 08, 2010 10:33 am
by rbhuffman
I am still experiencing calls going straight to voice mail. I have the basic orignal hub. I know that different mobile carriers as well as land lines are treated equal. I have no blacklisted #s and voice mail is set to 4 rings. This problem appears to be random as it happens to regular callers as well as occasional calls. I hope the beta fix releases soon.
Flustrated.
Re: Some incoming calls go straight to voicemail
Posted: Wed Dec 08, 2010 4:01 pm
by Bobby B
Yes, that's still the target.
nn5i wrote:Bobby B said it'll be out "mid-December". Still true, BB?
Re: Some incoming calls go straight to voicemail
Posted: Thu Dec 09, 2010 9:14 am
by EricJRW
Had one of these happen yesterday... Wife was calling. Phone actually rang once, then went to VM. BTW, I have number of rings set to 4.
Re: Some incoming calls go straight to voicemail
Posted: Thu Dec 09, 2010 2:51 pm
by ccm
Happened again today, can't wait for the fix..... OOMA Core system here.
Re: Some incoming calls go straight to voicemail
Posted: Fri Dec 10, 2010 8:54 am
by oomaaddict
Yep, I am also waiting for the fix.Randomly calls go to voice message at one ring.
Re: Some incoming calls go straight to voicemail
Posted: Fri Dec 10, 2010 1:11 pm
by Shing
Add me to the list of calls going right to voicemail. I am not happy because the call that we had been waiting for was from The Cardiologist with results of some tests!! We did not know the call came in since the hub light was not on and the call was in vicemail! Dr left a message but we were not able to ask questions or find out more because we didn't get to answer the call personally! We couldn't call him back because he was already out of the office. THIS NEEDS TO BE FIXED QUICKLY!!!