PAYMENT ERROR - suggestion

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tobewan
Posts:4
Joined:Wed Jan 11, 2012 6:18 am
PAYMENT ERROR - suggestion

Post by tobewan » Sun Jun 23, 2019 2:24 pm

RE: "Your credit card was recently declined while trying to process your payment for your Ooma account registered to phone number"
Suggest that you handle this situation in a cleaner manner - Notify the user BEFORE the credit card expires!
You have the expiration month/year recorded on the account. At the time you process the billing check the expiration and simply email the user when it's one month to expiration.

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