Ooma Forums

My apologies if this has already been requested, but would it be possible to show blocked / blacklist calls received in the call log? If not, could a simple count of total blocked calls be provided on the My Ooma blacklist configuration page? I think it would be good to know just how much blocking is being done and if a very high count appears it would allow a user to alert Ooma about a potential problem.

Thanks!

I agree this is a plus, just in case of false positives etc, what I have done as a work around is to just send all blocked calls to Voice Mail instead of just blocking them, that way I can see who's been calling.

Ditto...

I have requested this same functionality in the past.

- KEM

According to viewtopic.php?f=11&t=376&p=1408&hilit=blacklist#p1408, seeing blacklisted calls in the call logs is planned for a near-term release.

bluechalk wrote:According to viewtopic.php?f=11&t=376&p=1408&hilit=blacklist#p1408, seeing blacklisted calls in the call logs is planned for a near-term release.

Near-term??? That was over two years ago. I'd hate to see what their definition of long-term would be.

When I signed up for the premier service, it was for the blocking of unwanted calls. That is working (I think), but seeing a history log seems like an obvious part of the whole package.

Any updates on this from Ooma?

Still nothing?

I want to give Ooma the credit for reducing spam and need logs for that. Sending calls to voicemail doesn't help since the telemarketers won't leave a message.

If I don't know the blacklist is helping, I may not renew premier. (that's why I want it) Give us logs to show us what a great job you're doing!

Robert

Oh, it's working alright. At least for me. It's taken some time - a few months but it is worth it. We were receiving several calls per day, every day from solicitors. I have community blacklist enabled and have been religious about blacklisting unwanted callers as they come in and, of course, we don't answer unknown (especially suspicious looking ID's) callers. I used to have blacklisted calls go to "number disconnected" but have changed to "continuous ring" - I think that is more effective since some savvy solicitor/spammers will change up their numbers if they suspect any blocking and a continuous rings eats up more of their time - even autodialers, at least that's what I suspect.

The feature to actually see who's trying to get through, how many, etc. would be nice to have. Easy to implement? Ooma?


Dan

I'd like to see this as well. It's one of the things I miss about Comcast's phone service.

This would be a very helpful feature.

Dealing with the robocaller telemarketers is a serious business. We need to know if we are successful in blocking them.