Ooma Mobile ? Get it to work
Diane (Listening)
Diane: Thank you for your question, one moment please while I access that information.
Diane: I do apologize for the inconvenience that caused you..
Diane: What seems to be the problem?
You: hope you have SPECIFIC OOMA MOBILE EXPERTISE. Require SPECIFIC OOMA MOBILE EXPERTISE.
(so far only gotten ping-ponged from one unqualified individual to another. THAT IS NOT WHY I PURCHASED PREMIERE *UPGRADE*
purchased ($10 ! ), downloaded, installed Ooma Mobile app on iPad. App is properly installed & recognized by iPad.
issue:
when it comes to gobbling my $10 (for an app to use a Premiere feature !) there is no hitch. Never seems to be hitch when it is $ out of my wallet, haH-haH
can't dial out. Red disconnected ikon at upper left. YOUR $10 APP WILL NOT ESTABLISH CONNECTION.
Require SPECIFIC OOMA MOBILE EXPERTISE to starighten ths out without wasting any more time , or, being shuffled around
Diane: What is the version of your Ipad?
You: Version? Never saw you PREspecify version
You: iPad mini with truckloads of ram
Diane: Can you check the version on settings?
You: Your tech people never asked about iPad "version" when I asked them pre-sales info on app
Diane: I apologize for that
You: 6.1
Diane: I see
Diane: Just to let you know that version is not compatible on our ooma mobile application
You: top hardware, uptodate OS
Diane: I understand but our engineers are still working on that issue
You: Just to let YOU know that prior to my purchasing from you it is YOUR "experts" who assured me that it is 100% compatible. The Apple OS is also in iPhone. That means I was doubly misled. Suggest you refund not just MY $, but, all oher app purchases you generate via app store since you are currently selling something that you now is not working
Diane: I know how you feel but to be honest with you since you purchased it from App store we don't have an access to process a refund
You: One more time: yu are currently offering something in app store , are taking $, and you KNOW it not to work. Your legal people will explain to you
Diane: Thank you for your question, one moment please while I access that information.
Diane: I do apologize for the inconvenience that caused you..
Diane: What seems to be the problem?
You: hope you have SPECIFIC OOMA MOBILE EXPERTISE. Require SPECIFIC OOMA MOBILE EXPERTISE.
(so far only gotten ping-ponged from one unqualified individual to another. THAT IS NOT WHY I PURCHASED PREMIERE *UPGRADE*
purchased ($10 ! ), downloaded, installed Ooma Mobile app on iPad. App is properly installed & recognized by iPad.
issue:
when it comes to gobbling my $10 (for an app to use a Premiere feature !) there is no hitch. Never seems to be hitch when it is $ out of my wallet, haH-haH
can't dial out. Red disconnected ikon at upper left. YOUR $10 APP WILL NOT ESTABLISH CONNECTION.
Require SPECIFIC OOMA MOBILE EXPERTISE to starighten ths out without wasting any more time , or, being shuffled around
Diane: What is the version of your Ipad?
You: Version? Never saw you PREspecify version
You: iPad mini with truckloads of ram
Diane: Can you check the version on settings?
You: Your tech people never asked about iPad "version" when I asked them pre-sales info on app
Diane: I apologize for that
You: 6.1
Diane: I see
Diane: Just to let you know that version is not compatible on our ooma mobile application
You: top hardware, uptodate OS
Diane: I understand but our engineers are still working on that issue
You: Just to let YOU know that prior to my purchasing from you it is YOUR "experts" who assured me that it is 100% compatible. The Apple OS is also in iPhone. That means I was doubly misled. Suggest you refund not just MY $, but, all oher app purchases you generate via app store since you are currently selling something that you now is not working
Diane: I know how you feel but to be honest with you since you purchased it from App store we don't have an access to process a refund
You: One more time: yu are currently offering something in app store , are taking $, and you KNOW it not to work. Your legal people will explain to you
Re: Ooma Mobile ? Get it to work
caesar, just in case, take a look at this post to make sure you got everything covered as far as properly setting up for the mobile app: /viewtopic.php?t=15132#p105351
Not using the app with iPad but works fine with latest iOS using my iPhone 4S.
Not using the app with iPad but works fine with latest iOS using my iPhone 4S.