Service vacation
Posted: Fri Oct 30, 2020 11:09 am
I was on chat this A.M. discussing this situation. My wife and I plan on going on a four month travel and asked if we could put Ooma on vacation for that four months. Ooma states that the basic package fee is $6.00 monthly and is actually just a collection of the taxes. When a service is taxed it has to be used or being used. They told me that I would have to close my account which meant a lot of problems when we returned. I have cell service and it is not feasible to take the Ooma equipment on the trip. Closing the account for the four months could mean "porting", and re-activation fee's which are being shirted here IMO. What do others think of this rule?