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Re: Support DTMF through the phone port for incoming calls
Posted: Thu Oct 01, 2009 5:54 am
by jm9496
Bobby B wrote:Right now, inbound DTMF doesn't work on the Hub due to a limitation with a proprietary hardware component/driver.
Can't you have asterisk transcode out-of-band DTMF to in-band on the Hub device? It would then become in-line audio, and that is all the analog devices plugged into the line port understand anyway.
Re: Support DTMF through the phone port for incoming calls
Posted: Fri Oct 02, 2009 1:44 pm
by foxkid
Does this mean that I can not use my current answering machine behing OOMA (and disable all OOMA supplied voice mail functions)? Currently I have a 2 line system, and it looked promising to use 1 hub + 1 scout to create the two internal lines, and still use the integrated answering machine I have. That depends on using remote DTMF tones to control it, however.
How is it that DTMF is blocked, but audio (including, I assume, singing) is not?
Re: Support DTMF through the phone port for incoming calls
Posted: Fri Oct 02, 2009 1:49 pm
by niknak
I think the Telo does support DTMF , which is why they probably feel justified taking away voicemail ( you can hook up your own machine)
The Hub does not support DTMF due to a contractual provision concerning use of proprietary components
Re: Support DTMF through the phone port for incoming calls
Posted: Fri Oct 02, 2009 1:53 pm
by murphy
They detect an incoming DTMF tone and turn off the audio path for the duration of the tone.
This is apparently a permanent restriction on the hub / scout product.
Re: Support DTMF through the phone port for incoming calls
Posted: Fri Oct 02, 2009 2:01 pm
by foxkid
Thank you for the answer. Not using our internal voicemail isn't a killer, but it would have been inconvenient to learn it after the fact.
-- Carl
Re: Support DTMF through the phone port for incoming calls
Posted: Fri Oct 16, 2009 11:54 pm
by nattseng
Just got my telo today. The inbound DTMF is also blocked.
Re: Support DTMF through the phone port for incoming calls
Posted: Sat Oct 17, 2009 3:03 am
by murphy
nattseng wrote:Just got my telo today. The inbound DTMF is also blocked.
It has been stated that the restriction will be removed by a future software update to the Telo.
Re: Support DTMF through the phone port for incoming calls
Posted: Fri Oct 23, 2009 7:27 pm
by nattseng
Great! Thanks.
Re: Support DTMF through the phone port for incoming calls
Posted: Thu Feb 04, 2010 3:06 pm
by dstevenson
Does anyone know when this software update will be released? It is still blocking inbound DTMF Tones.
Re: Support DTMF through the phone port for incoming calls
Posted: Thu Feb 04, 2010 5:16 pm
by amoney
dstevenson wrote:Does anyone know when this software update will be released? It is still blocking inbound DTMF Tones.
Ditto.
At least throw out an ETA. Say 6 mo, so that way we can interpret it as 18 mo. Or tell us 2 yrs, then we can interpret that as never.