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Ooma's international rates are confusing.

Posted: Wed Nov 04, 2009 7:55 pm
by iLikeMyOoma
I make calls to Jamaica and the highest rates that is posted on Ooma for a (876) call is $ 0.312. However, when I check my Prepaid Account section, it tells me the call was worth 35.2¢. Does Ooma give me the latest international rates, or is it that the rates displayed are outdated?

The outgoing international calls I make list the rates as $0.312, but when I logged into Ooma and check my Prepaid Account section, under the rates section, it would say the call was worth 35.2¢. Is this accurate, or a website error (regarding the placing of the decimal)?

Re: Ooma's international rates are confusing.

Posted: Wed Nov 04, 2009 9:13 pm
by daet
iLikeMyOoma wrote:The outgoing international calls I make list the rates as $0.312, but when I logged into Ooma and check my Prepaid Account section, under the rates section, it would say the call was worth 35.2¢. Is this accurate, or a website error (regarding the placing of the decimal)?
$0.312 = 31.2 cents (a per minute tariff). So for a charge of 35.2 cents, you must have made a call for slightly over a minute.

DG

Re: Ooma's international rates are confusing.

Posted: Wed Nov 04, 2009 9:26 pm
by Groundhound
daet wrote:
iLikeMyOoma wrote:The outgoing international calls I make list the rates as $0.312, but when I logged into Ooma and check my Prepaid Account section, under the rates section, it would say the call was worth 35.2¢. Is this accurate, or a website error (regarding the placing of the decimal)?
$0.312 = 31.2 cents (a per minute tariff). So for a charge of 35.2 cents, you must have made a call for slightly over a minute.

DG
From the international rates page:
Lowest advertised rate per country. Rates subject to change without notice. Calls are charged at a per minute rate and rounded up to the minute. Listed international calling rates do not include a mandated Federal Universal Service Fund (FUSF) fee.

Re: Ooma's international rates are confusing.

Posted: Wed Nov 04, 2009 9:40 pm
by allo
The rates listed do not include the taxes!
At $0.35 a minute, I would get another Ooma hub and send it over there... that way you can talk all you want for free!