Please REMOVE "1" to answer multi-ring calls
Please give an update on making "Press 1 to accept" an OPTION when answering a Multi-Ring call.
Re: Please REMOVE "1" to answer multi-ring calls
This is truly a "Be careful what you wish for" proposition.
If the option were removed, it's possible that two or three voicemail systems could pick up an unanswered multiring call at the same time! The person who calls you and gets sent into that tangle of voicemail greetings is going to be awfully confused. Imagine that happening to your most important business client or your elderly grandmother. Then picture yourself having to decipher useful information out of 2 or 3 simultaneously recorded voicemail messages from those people.
If the option were removed, it's possible that two or three voicemail systems could pick up an unanswered multiring call at the same time! The person who calls you and gets sent into that tangle of voicemail greetings is going to be awfully confused. Imagine that happening to your most important business client or your elderly grandmother. Then picture yourself having to decipher useful information out of 2 or 3 simultaneously recorded voicemail messages from those people.
Ooma customer since November 2009.
Formerly employed at another VoIP company.
My opinions are my own.
Formerly employed at another VoIP company.
My opinions are my own.
Re: Please REMOVE "1" to answer multi-ring calls
How can you remove an option that does not exist? You have no choice but to press 1 to accept a multi-ring call. The whole point of this thread is a feature request to add an option under preferences, which can be set to require 1 to be pressed, or not require 1 to be pressed. Then each user can have it the way they want.
Re: Please REMOVE "1" to answer multi-ring calls
Not if you follow the simple algorithm of only connecting the first pickup and dropping the rest of the rings.DTMF wrote:This is truly a "Be careful what you wish for" proposition.
If the option were removed, it's possible that two or three voicemail systems could pick up an unanswered multiring call at the same time!
Re: Please REMOVE "1" to answer multi-ring calls
I shouldn't have said "option." I should have said "requirement." Happy now?Curious wrote:How can you remove an option that does not exist?
Ooma customer since November 2009.
Formerly employed at another VoIP company.
My opinions are my own.
Formerly employed at another VoIP company.
My opinions are my own.
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- Joined:Mon Mar 15, 2010 11:04 am
Re: Please REMOVE "1" to answer multi-ring calls
Please count me as another supporter of adding this option. I love the concept of mult-ring, but the "press one" makes it very hard to use. If I did not want to answer the call, I would, you know, just not answer it! Any update on when this feature might be added?
Last edited by mmorrissette on Mon Mar 15, 2010 1:21 pm, edited 1 time in total.
Re: Please REMOVE "1" to answer forwarded calls
I reiterate "falcos" complaint. I forward ooma calls to my cell phone. When I'm in my car I use my bluetooth to receive calls from cell phone. The way ooma is set up it adds an additional step and you have to fumble with your cell phone while you are driving. Please, please, please devise a feature or option in which you receive forwarded calls without having to "press 1". Simple and elegant. Thanks
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- Posts:4
- Joined:Sat Mar 27, 2010 5:49 am
Re: Please REMOVE "1" to answer multi-ring calls
Ditto for me. When I am handsfree mode, I want to be handsfree, not have to dig around for my phone to dial 1. Also, I use a lock code on my iPhone and it is impossible to get to the phone, enter the code and answer the call in time. Please don't make me miss my Vonage multi-ring behavior.
Re: Please REMOVE "1" to answer multi-ring calls
Had there been any progress with having the option in Ooma to removing having to press 1 on calls being forwarded?
I too am so frustrated with having to constantly rush to press 1 on my iphone to answer a call.
I too am so frustrated with having to constantly rush to press 1 on my iphone to answer a call.
Re: Please REMOVE "1" to answer multi-ring calls
Maybe the issue is that it's not such a "simple" algorithm?sfhub wrote:Not if you follow the simple algorithm of only connecting the first pickup and dropping the rest of the rings.DTMF wrote:This is truly a "Be careful what you wish for" proposition.
If the option were removed, it's possible that two or three voicemail systems could pick up an unanswered multiring call at the same time!
Ooma customer since November 2009.
Formerly employed at another VoIP company.
My opinions are my own.
Formerly employed at another VoIP company.
My opinions are my own.