Ooma Forums

Bobby B wrote:Totally agree - having Premier should've been enough to get folks started using the Mobile client. We currently have this limitation in our billing system: SIP and International calls require a prepaid account and the only way to create a prepaid account is to purchase prepaid calling credit.

We were hoping to workaround the above limitation by automatically creating the prepaid account with a small starting balance when the Ooma Mobile was enabled. Unfortunately, we weren't able to implement this in time for App store launch - though hopefully we'll have this sometime in the near future.

bryanlyle wrote:I minded having to pony up $10 into my prepaid account in order to use the app. Being a premier customer should have been enough to get going.

We were hoping to workaround the above limitation by automatically creating the prepaid account with a small starting balance when the Ooma Mobile was enabled.

Bobby B wrote:This is now enabled...

We were hoping to workaround the above limitation by automatically creating the prepaid account with a small starting balance when the Ooma Mobile was enabled.

FreePhone wrote:I was really interested in the Ooma App, until I learned about their pricing structure and cost for the app. I now have no interest at all in Ooma's App. The overall cost is was to much for what you get, in my opinion. I have a ton of AT&T roll over minutes and just can't see any justification in paying all the fees associated with the Ooma App.

southsound wrote:but like the fact that I can use the app on my iPod Touch when at a place that has splotchy ATT coverage but an available WiFi signal.

southsound wrote:I guess I don't understand the "paying all the fees associated with the Ooma App" thing.

FreePhone wrote:

southsound wrote:but like the fact that I can use the app on my iPod Touch when at a place that has splotchy ATT coverage but an available WiFi signal.

I think though it really depends on how fast the Internet connect is, that the WiFi signal is connected to.
May I very politely say, "DUH"

southsound wrote:I guess I don't understand the "paying all the fees associated with the Ooma App" thing.

$10 for the app and then you have to put $10 on the account.
That is not the case any longer. In an earlier post, Bobby B said they were trying to find a way to add a small balance when you enable the app. They have now done so. You would do well to read the posts made by the moerators - they can be very informative.

Bobby B wrote:This is now enabled...

We were hoping to workaround the above limitation by automatically creating the prepaid account with a small starting balance when the Ooma Mobile was enabled.