Ooma Forums

Observation: since Taiwan isn't among the 15 international calling destinations that encompass free landlines and mobile, is the "1000 or 500 Minute Plan" column reflecting "Free in plan" a mistake for the mobile entry?

Yep seems like a mistake - we're working on correcting the table.

lbmofo wrote:https://www.ooma.com/media/press-releas ... ling-plans

Is 1000 minutes for $9.99 good value? I dont think so. especially when compared to other service providers such as Mobivox
(for 400 minutes per month to the UK, i pay Mobivos $6 per month) and this can be used on my android phone.

How many minutes do you actually need, especially with free web cam servcices available? On top of recieving calls and chatting on th eweb cam, both my wife and myself are from the UK and we spend probably spend about 1 hour per week on the phone to the UK, so by paying $9.99 we would be cutting ourselves short.

If the 4.99 deal was offered to regular customers, now that would be much more popular and represent a great saving.

IT WOULD BE NICE IF OOMA OFFERS BULK INTERNATIONAL RATES TO PREMIER MEMBERS. I currently use an alternate carrier to recharge my account every few months. With the free 500 minute plan you basically use it or lose it.

Ooma should consider an option to recharge the account at your lowest or bulk rates. Right now, the only way to recharge is if I pay standard rates, way too expensive!

Furthermore, it seems that Bulk rates apply once you actually burn up your free minutes - either 500 or 1000. Do I understand this correctly

anonymouse wrote:IT WOULD BE NICE IF OOMA OFFERS BULK INTERNATIONAL RATES TO PREMIER MEMBERS. I currently use an alternate carrier to recharge my account every few months. With the free 500 minute plan you basically use it or lose it.

Ooma should consider an option to recharge the account at your lowest or bulk rates. Right now, the only way to recharge is if I pay standard rates, way too expensive!

Furthermore, it seems that Bulk rates apply once you actually burn up your free minutes - either 500 or 1000. Do I understand this correctly

The 1000 min $9.99 package for Premier members actually includes bulk rate

Call 1000 minutes to 70 countries and get our lowest Bulk Rates to all other destinations.

I'm Ooma premier lifetime member. Talked to Ooma support and was told that after I use all 1000 minutes, the regular rates apply, which are too high. I was hoping for bulk rate for premier members after you use all of your monthly minutes.

rbtripathi wrote:I'm Ooma premier lifetime member. Talked to Ooma support and was told that after I use all 1000 minutes, the regular rates apply, which are too high. I was hoping for bulk rate for premier members after you use all of your monthly minutes.

Seems that way: "Calls over plan minutes, and calls to destinations not covered by the plan, are billed at Ooma’s standard low rates."

anonymouse wrote:I currently use an alternate carrier to recharge my account every few months. With the free 500 minute plan you basically use it or lose it.

What's "recharge?"

Robwatson1000 wrote:

lbmofo wrote:https://www.ooma.com/media/press-releas ... ling-plans

Is 1000 minutes for $9.99 good value? I dont think so. especially when compared to other service providers such as Mobivox
(for 400 minutes per month to the UK, i pay Mobivos $6 per month) and this can be used on my android phone.

How many minutes do you actually need, especially with free web cam servcices available? On top of recieving calls and chatting on th eweb cam, both my wife and myself are from the UK and we spend probably spend about 1 hour per week on the phone to the UK, so by paying $9.99 we would be cutting ourselves short.

If the 4.99 deal was offered to regular customers, now that would be much more popular and represent a great saving.

This Mobivox service might fit your calling style and needs but I think it'd be too many hoops to jump through for others.

Pay 3 months' worth to get optimal pricing, dial access number in order to place calls, speak who you want to call and that contact must be defined in your contacts.....

If one needs to go over 400 minutes consistently, the ooma $9.99/mo for 1000 mintues would be an awesome deal. The ooma plan would also be mobile via the ooma app.