My Ooma say telo offline, but phone works

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srblunk
Posts:20
Joined:Tue Feb 05, 2013 3:44 pm
My Ooma say telo offline, but phone works

Post by srblunk » Wed Apr 10, 2024 7:28 am

For the past several days, the web portal dashboard at My Ooma has claimed that my Telo is offline, but I'm able to make and receive calls just fine. The situation is unchanged after power cycling the Telo.

Is there anything to be done?
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srb

Robek
Posts:274
Joined:Thu Sep 26, 2019 6:56 pm

Re: My Ooma say telo offline, but phone works

Post by Robek » Fri Apr 12, 2024 7:28 pm

As long as everything is working fine, then the web portal dashboard status shouldn't matter. It will probably clear up, on its own, eventually. But if it doesn't, then contact Ooma and ask them about it.

srblunk
Posts:20
Joined:Tue Feb 05, 2013 3:44 pm

Re: My Ooma say telo offline, but phone works

Post by srblunk » Sat Apr 13, 2024 11:31 am

Actually, Robek, it seems to have been working since about 5:30 Wednesday evening. I don't know what went wrong, but it doesn't appear to be wrong anymore. Thanks for the reply.
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srb

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