Delete second line

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MapleOne
Posts:217
Joined:Thu Dec 13, 2012 6:46 am
Location:Canada
Delete second line

Post by MapleOne » Wed Nov 29, 2023 4:08 pm

I have had Ooma Premier forever so I have two phone numbers.

One of the two numbers gets so much spam that I no longer want to be associated with it. I know I can set it to not answer and be done but I would prefer to remove it completely.

So my two questions are....

1. How do I remove the number, I know years back I could do it from the portal but I cannot find a setting for it.

2. If I only have one number will I still be able to use two outgoing and incoming lines?

Any help is appreciated.

Robek
Posts:357
Joined:Thu Sep 26, 2019 6:56 pm

Re: Delete second line

Post by Robek » Sat Dec 02, 2023 4:28 pm

1. Contact Ooma support to change or delete a phone number. They may charge a one-time fee for this.

2. Instant Second Line should still work with one phone number.

tcat007
Posts:41
Joined:Sat Aug 03, 2013 11:25 am

Re: Delete second line

Post by tcat007 » Sat Jul 20, 2024 11:20 am

Curious about this too. Just unplug the Linx? Or settings/devices hit delete?

Robek
Posts:357
Joined:Thu Sep 26, 2019 6:56 pm

Re: Delete second line

Post by Robek » Sat Jul 20, 2024 12:35 pm

"line" and "phone number" are two different things. A "line" just refers to an active call; the Telo can support up to two active calls, (on either Line '1' or Line '2'). The two calls can both use the same phone number, or each use different phone numbers. Devices can switch freely from one active call to the other.

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