Getting vast numbers of robocalls last few months

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quasiuumo
Posts:3
Joined:Tue Jun 12, 2018 4:37 pm
Getting vast numbers of robocalls last few months

Post by quasiuumo » Tue Jan 28, 2025 3:50 pm

Ooma's been working great for me for quite some time. But in the last few months I'm getting up to 6 calls a day, sometimes a few minutes apart, which play a garbled advertisement if you pick up.
What they all have in common is that the caller ID shows some random city and state name. Some of which I don't think exist, and the number is a randomly selected fake that looks like a real number.

I've tried various levels of blocking in the dashboard, but I can't seem to find a recipe that stops these.
Anyone else getting them? Ideas on how to fix?

Robek
Posts:404
Joined:Thu Sep 26, 2019 6:56 pm

Re: Getting vast numbers of robocalls last few months

Post by Robek » Thu Jan 30, 2025 1:23 pm

For custom call blocking, either create blocklist entries for each city, to block calls where the Caller ID name contains that city, or else contact Ooma to request that they create blocklist entries for each state, (or province, or territory), as needed.

The matching pattern for states, (provinces, and territories), is for Caller ID names that end with a <space> character, followed by a two-letter abbreviation for each region. The blocklist editor won't let users add a leading space to the matching pattern, so Ooma would have to do that for them.

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