Can't receive incoming calls
Does anyone received the answer WTF?
Last edited by garg11 on Tue Mar 10, 2009 9:25 am, edited 1 time in total.
Thanks God, ooma and USA.
Re: Can't receive incoming calls
Relax. I am sure someone will fix it soon. In fact my line works now.
Re: Can't receive incoming calls
My line also having the same problem this morning.
The fix, hopefully to every one too, is by just unplugging the Ooma for at least 30 sec.
The fix, hopefully to every one too, is by just unplugging the Ooma for at least 30 sec.
Re: Can't receive incoming calls
I'm having the same problem 703 area code does anyone know what we should do?
Re: Can't receive incoming calls
There is a Internet peering problem at one of our partners, which is causing inbound and outbound call failures either on the signaling side, or with one-way audio. We've escalated the problem and I will let everyone know when the problem is fixed.
Re: Can't receive incoming calls
Yep, confirmed. Service should have recovered at 10:09AM PDT. We received word that the outage was triggered by a hardware problem.
Re: Can't receive incoming calls
Thanks Dennis P and Ooma for keeping your customers informed.
Re: Can't receive incoming calls
I had the same problem in New Jersey at around 11:30 AM Tuesday.
Thank you Dennis for letting us know that the problem was identified and that it was hardware. Otherwise I would have thought that maybe ooma was overwhelmed with too many callers and that it was likely to start to happen on a regular basis; that's what I had been thinking.
Imagine Verizon letting you know what the problem was -- it wouldn't happen in a 100 years.
Thanks!
Thank you Dennis for letting us know that the problem was identified and that it was hardware. Otherwise I would have thought that maybe ooma was overwhelmed with too many callers and that it was likely to start to happen on a regular basis; that's what I had been thinking.
Imagine Verizon letting you know what the problem was -- it wouldn't happen in a 100 years.
Thanks!