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Re: Caller Id not showing phone number
Posted: Mon Mar 21, 2011 1:59 pm
by Trinimd
Yep same problem.
When the phone rings you see the name and number.
After you hang up you only see the name of the person..No number for call back
Re: Caller Id not showing phone number
Posted: Mon Mar 21, 2011 3:13 pm
by lbmofo
Trinimd wrote:After you hang up you only see the name of the person..No number for call back
There is no softkey for "select" to see details?
Re: Caller Id not showing phone number
Posted: Mon Mar 21, 2011 3:16 pm
by lbmofo
jaylee33 wrote:In looking at my contact list as it is now, it looks to me like Ooma imported my ENTIRE contact list from Windows Live Mail, addresses and all (without my permission as far as I know.)
The contact import requires manual intervention; can't be automatic.
Re: Caller Id not showing phone number
Posted: Mon Mar 21, 2011 3:17 pm
by Trinimd
No "soft key"
I used this phone for the past year and half and after march 17th I no longer see the phone number
Re: Caller Id not showing phone number
Posted: Mon Mar 21, 2011 5:04 pm
by murphy
Push the left arrow key.
Scroll to select the name of interest.
Push the right softkey.
First line is date and time of call
Second line is the name
Third line is the phone number
Fourth line is the call status and duration of completed calls.
Missed or
Rcvd H:MM:SS
Re: Caller Id not showing phone number
Posted: Mon Mar 21, 2011 7:11 pm
by Trinimd
I am on a Uniden phone
Re: Caller Id not showing phone number
Posted: Tue Mar 22, 2011 3:00 am
by murphy
Your signature says that you have three Ooma handsets.
Use one of them to check your incoming log.
Re: Caller Id not showing phone number
Posted: Tue Mar 22, 2011 7:15 am
by Trinimd
Same problem. No logs on ooma handset as well
Re: Caller Id not showing phone number
Posted: Wed Mar 23, 2011 5:13 am
by davidm
Same issue here (No CID number) started around the same time.
Re: Caller Id not showing phone number
Posted: Wed Mar 23, 2011 9:00 am
by lhight
Hi. I'm having what sounds like the same problem: When the phone rings, I see the name and phone number on my phone's display (Uniden DECT 6.0). However, when I go to the caller id list to view recent calls, only the name and not the phone number is displayed. This started happening Around March 18th or so. I have ruled out my phone being the problem...
I have called Ooma support and they reset my Telo, hoping that would fix it, but it hasen't. I don't have time to keep calling right now. What is going on???