Re: enable "fax mode"
Posted: Tue Oct 16, 2012 9:51 am
Dave,
I am unable to get my security system to work either. Specifically, my security panel calls out just fine, but, the security monitoring center does not recognize the tones sent over the line by the Ooma. The result is that the security monitoring station rejects the call as inauthenticated and hangs up on it. The security panel will repeat this process and continute to get hung up on about 15-20 times until it gives up. I paid an installer to come out and he tried everything to get it to work. Ooma suport was not knowledgable enough to help guide us.
*99 and *98, or any * prefix is not possible with my panel for dialing because the * = "Save" the call out number.
Were you able to get yours working again?
Thanks
I am unable to get my security system to work either. Specifically, my security panel calls out just fine, but, the security monitoring center does not recognize the tones sent over the line by the Ooma. The result is that the security monitoring station rejects the call as inauthenticated and hangs up on it. The security panel will repeat this process and continute to get hung up on about 15-20 times until it gives up. I paid an installer to come out and he tried everything to get it to work. Ooma suport was not knowledgable enough to help guide us.
*99 and *98, or any * prefix is not possible with my panel for dialing because the * = "Save" the call out number.
Were you able to get yours working again?
Thanks