No calls (RED and BLUE light come and go in 5-7 min)

dipaksaha08 · Post by **dipaksaha08** » Mon Apr 13, 2009 11:56 am

I am experiencing problem, RED and BLUE light come and go in 5-7 min and it did begin at about 3.00 pm EST. Edison, NJ.

oomg · Post by **oomg** » Mon Apr 13, 2009 12:03 pm

dipaksaha08 wrote:I am experiencing problem, RED and BLUE light come and go in 5-7 min and it did begin at about 3.00 pm EST. Edison, NJ.

The problem is systemwide (or at least nationwide). At least 4 pages of reports (pages 4-8 as of this moment) are found in this thread:
http://forums.ooma.com/viewtopic.php?f=10&t=26&start=70

dipaksaha08 · Post by **dipaksaha08** » Mon Apr 13, 2009 12:22 pm

Ok.
I also noticed,
1. During this time all incoming call is going to voice msg.
2. Login page in ooma site does not recognize phone# and correct password NOR forgot password page works.
Hope these will get resolve at same time. Thanks.

scots · Post by **scots** » Mon Apr 13, 2009 12:26 pm

dipaksaha08 wrote:Ok.
I also noticed,
1. During this time all incoming call is going to voice msg.
2. Login page in ooma site does not recognize phone# and correct password NOR forgot password page works.
Hope these will get resolve at same time. Thanks.

All the issues occurring right now are being cause by the same problem...an internet outage on ooma's end. ooma is working with their ISP to get things fixed as quickly as possible.

WayneDsr · Post by **WayneDsr** » Mon Apr 13, 2009 12:50 pm

I was just able to log into the Lounge.

Wayne

tommies · Post by **tommies** » Mon Apr 13, 2009 12:54 pm

me too, but it's a bit sluggish and slower than normal

number9 · Post by **number9** » Mon Apr 13, 2009 12:58 pm

how do I power cycle hub? Unplug for 30 seconds to 1 minute? I did this now 1 and 2 buttons are red but not on scout.

Barry

magma2 · Post by **magma2** » Mon Apr 13, 2009 1:59 pm

number9 wrote:how do I power cycle hub? Unplug for 30 seconds to 1 minute? I did this now 1 and 2 buttons are red but not on scout.

Barry

Same here. I think it's related to the system wide outage.

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No calls (RED and BLUE light come and go in 5-7 min)

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Re: No calls (RED and BLUE light come and go in 5-7 min)