Ooma Forums

When I log into MyOoma in windows 7 I get a sight security page that reads:

There is a problem with this website's security certificate.


The security certificate presented by this website has expired or is not yet valid.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage and do not continue to this website.
Click here to close this webpage.
Continue to this website (not recommended).
More information


If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting.
When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com.

For more information, see "Certificate Errors" in Internet Explorer Help.

is this a problem on my end or ooma's end?

I use Chrome 13.X and IE 9 with Windows 7. I have not had any certificate problems with either browser.

I'm not getting the error either. Is this the URL where you're getting the error? https://my.ooma.com/home/login

Also, are you current with the Windows 7 security updates?

All ok now. I somehow was not using the correct link. What's interesting is it would still go to the correct page when I clicked to still use the page.

Sometimes, you run into support topic links in https format vs http; this would bring up similar warning page.

Example: https://www.ooma.com/app/support/do-not-disturb vs https://www.ooma.com/app/support/do-not-disturb