You say the Ooma Telo phone port will feed dial tone through house phone wiring correctly by itself.
You say the Ooma Telo phone port will feed dial tone to phone base correctly by itself.
But nothing (no dial tone) when the splitter is connected to the Ooma Telo phone port, the phone base and the house phone wiring.
So probably the phone wire splitter is defective?
Or you are trying to use the Wall phone port on the Ooma Telo. Don't use the Ooma Telo Wall phone port.
The only thing left is the phone wires themselves. Maybe if you have extra phone wires you could try substituting them for the phone wire from the Ooma Telo phone port, to the splitter; the phone wire from the splitter to the house wiring jack; and the splitter to the phone base.podil63 wrote:Thanks for the response. I thought about that same possibility and so I tried using a different splitter with the same result.
There are differnces between two wire phone wires and four wire phone wiring that may also cause the problem?
Of coarse it's remote, but the second splitter could be defective also?
I just remembered that that one time another person had a similar problem. In his case at the house wall jack, the phone wires connected to the wall jack terminals were loose or corroded. All he had to do was access the terminal screws and tighten them, and everything was fine.
The next thing you could do is isolate the house phone wiring by removing all of the phones throughout the house. Connect only one phone to the house wiring and test, using the splitter and connected to the phone base and the house wiring. If it works, add phones back until you find the phone that is loading down the phone system.
Another thing that you could do is while the house wiring has all of the phones disconnected, use a millimeter and ring all of the wiring, especially looking for high resistive paths to ground.
In other words, the Ooma Telo might feed the whole house, but not the whole house and the phone base, if the load on the Ooma Telo becomes to high? This has happened before.
Last make sure, and double check to make sure that the old phone company wiring coming in from the street to the the house, is disconnected. The Ooma will some times still work with the old phone company wiring still connected, but there will be problems at some point.
A little thing like this will drive a person cazy!
Many of wiring problems involves this box, assuming that all the wires and wall plates are good.
You're welcome!podil63 wrote:Thanks T-Bird for the fast response. You were right on the money once again. Turns out the wall jack was not wired up right. Got into it and rewired the jack properly. Now everything is working great including extending the dial tone throughout the house. Thanks. again!!