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"Blacklist" down
Posted: Fri May 25, 2012 1:24 pm
by etters
"Service temporarily unavailable. Please try again." This is all I get whey I try to add a number to my "blacklist." Any idea what the trouble might be?
Re: "Blacklist" down
Posted: Fri Jun 01, 2012 11:02 am
by RyanGambrill
I am having the same problem.
Re: "Blacklist" down
Posted: Fri Jun 01, 2012 11:08 am
by lbmofo
Close your browser, re-open and try again. Or use another browser like Firefox. Or clear cookies and history and try again.
Re: "Blacklist" down
Posted: Sat Jun 02, 2012 9:44 am
by RyanGambrill
I have tried multiple browsers (Safari & FF). Both have the problem. Everything cleared. Still a problem.
Re: "Blacklist" down
Posted: Sat Jun 02, 2012 9:45 am
by RyanGambrill
Also tried from iOS and MAC OSX. No luck.
Re: "Blacklist" down
Posted: Sat Jun 02, 2012 10:34 am
by thunderbird
Try powering off the Ooma device for one hour. Then repower the Ooma device and try to Blacklist the number again.
Re: "Blacklist" down
Posted: Sat Jun 02, 2012 3:23 pm
by RyanGambrill
Ok. Tried that. Still not working.
Re: "Blacklist" down
Posted: Sat Jun 02, 2012 10:14 pm
by thunderbird
RyanGambrill wrote:Ok. Tried that. Still not working.
Next contact Ooma Customer Support:
Customer Support
Email:
support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
Please let the forum know of your progress.
Re: "Blacklist" down
Posted: Tue Jul 10, 2012 3:53 pm
by Fitz
I now get a message that personal blacklists are only available for premier accounts? What's up with that, taking away features?
Re: "Blacklist" down
Posted: Tue Jul 10, 2012 4:02 pm
by lbmofo
Fitz wrote:I now get a message that personal blacklists are only available for premier accounts? What's up with that, taking away features?
Are you just coming off of a Premier trial?
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