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My Ooma down?
Posted: Thu Jul 19, 2012 9:39 am
by jamgold
I can not get to My Ooma and my Telo is blinking red for an hour now? Is there something wrong with the service?
Re: My Ooma down?
Posted: Thu Jul 19, 2012 9:44 am
by lbmofo
Working okay here. Are you using the same internet service as the Telo to post here?
Re: My Ooma down?
Posted: Thu Jul 19, 2012 9:44 am
by jamgold
lbmofo wrote:Working okay here. Are you using the same internet service as the Telo to post here?
yes. thanks for replying. I am connecting ok to other services.
looking up my.ooma.com in DNS returns
my.ooma.com. 1489 IN A 208.83.244.188
trying to connect on port 443 (SSL) gives no response
Re: My Ooma down?
Posted: Thu Jul 19, 2012 9:53 am
by lbmofo
That's the right IP as I get that from lookup too.
Have you tried
http://my.ooma.com/
Re: My Ooma down?
Posted: Thu Jul 19, 2012 9:55 am
by Leeway
All is fine here also. Did you reboot everything from the bottom up?
Donna
Re: My Ooma down?
Posted: Thu Jul 19, 2012 9:57 am
by finalwish
It is down for me as well in California.
Re: My Ooma down?
Posted: Thu Jul 19, 2012 9:57 am
by jamgold
finalwish wrote:It is down for me as well in California.
thanks for confirming. I am in CA as well
Re: My Ooma down?
Posted: Thu Jul 19, 2012 9:57 am
by lbmofo
Re: My Ooma down?
Posted: Thu Jul 19, 2012 10:01 am
by finalwish
Re: My Ooma down?
Posted: Thu Jul 19, 2012 10:07 am
by vkolli
I just talked to customer service. They confirmed the servers are down. Estimate for restore is "within a day. Reboot your ooma device every 5 hrs". That is ridiculous.