Feature Setup Percentage?

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
FicmanS
Posts:11
Joined:Sat May 10, 2014 4:01 am
Feature Setup Percentage?

Post by FicmanS » Sat May 10, 2014 4:08 am

For some reason my " Enable privacy enhancements" will not stay enabled, every week I have to go back in and enable it?

Anybody run into that?

2spirit
Posts:153
Joined:Wed Dec 16, 2009 8:28 am
Location:Maryland

Re: Feature Setup Percentage?

Post by 2spirit » Sat May 10, 2014 5:09 am

Try setting your Privacy settings under the "Preferences" tab rather than from the Dashboard. I found that using the Dashboard to do this often resulted in the settings not sticking. Just make sure that all your preferences are where you want them, then pay no attention to the "setup percentage" on the Dashboard.
Telo w/ 2 Ooma Handsets
Annual Premier Subscriber

txfeinbergs
Posts:2
Joined:Wed Oct 12, 2011 6:32 am

Re: Feature Setup Percentage?

Post by txfeinbergs » Mon Jul 28, 2014 9:01 am

I have the same problem as described above. My Blacklist works for awhile, but then keeps getting turned off the setup completion keeps going back to 87%.

FicmanS
Posts:11
Joined:Sat May 10, 2014 4:01 am

Re: Feature Setup Percentage?

Post by FicmanS » Wed Jul 30, 2014 6:51 am

Same thing for me as well, Personal Blacklist stays enable for a few days then disables...

This is getting VERY annoying

FicmanS
Posts:11
Joined:Sat May 10, 2014 4:01 am

Re: Feature Setup Percentage?

Post by FicmanS » Mon Aug 04, 2014 5:35 am

Has happend again 2 times in the last 5 days

Is there anyway we can get this resolved?

jf2go
Posts:38
Joined:Sat Feb 22, 2014 8:14 pm

Re: Feature Setup Percentage?

Post by jf2go » Sat Aug 23, 2014 5:48 pm

txfeinbergs wrote:I have the same problem as described above. My Blacklist works for awhile, but then keeps getting turned off the setup completion keeps going back to 87%.
I am getting this frequently as well. I never know that it has happened unless i login to the portal for something. I don't know what Ooma is doing on the back end that keeps causing this to get reset.

User avatar
focuspuller
Posts:175
Joined:Fri Sep 04, 2009 2:45 pm
Location:Third Planet From The Sun

Re: Feature Setup Percentage?

Post by focuspuller » Sat Aug 23, 2014 6:10 pm

Two days ago I was adding a number to my black list and saw call get blocked message.

I know I set this to go to voice mail

Reset to go to voice mail.

Just checked again and it was reset to get blocked message.

Checked my other number same thing.

Something is changing our settings! :?:
One if by Land
Two if by Sea
Three if by Limo

FicmanS
Posts:11
Joined:Sat May 10, 2014 4:01 am

Re: Feature Setup Percentage?

Post by FicmanS » Sat Sep 06, 2014 8:41 am

This continues to drive me crazy... Is the ANY fix in site?

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Feature Setup Percentage?

Post by murphy » Sat Sep 06, 2014 9:42 am

Try never going to the dashboard and see if that fixes your setting change problem.
My log in default is the Call Logs page.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

FicmanS
Posts:11
Joined:Sat May 10, 2014 4:01 am

Re: Feature Setup Percentage?

Post by FicmanS » Tue Sep 16, 2014 3:18 pm

murphy wrote:Try never going to the dashboard and see if that fixes your setting change problem.
My log in default is the Call Logs page.

Seems like kind of a poor fix, any fix for this in site?

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