Voicemail INBOX not available

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ayame
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Voicemail INBOX not available

Post by ayame » Tue Aug 19, 2014 12:19 pm

"Voicemail INBOX not available. Please try agian later" comes up so often lately.
What does this mean? And why does it happen so frequently?

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lbmofo
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Re: Voicemail INBOX not available

Post by lbmofo » Tue Aug 19, 2014 12:30 pm

Try a different browser

peabody
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Re: Voicemail INBOX not available

Post by peabody » Tue Aug 19, 2014 12:37 pm

Happening to me too, right now. Not sure what the browser would have to do with it. In any case, it ought to run in IE.

Related question - is there a way to listen to voicemail playbacks on the handset plugged into the Telo?

oomamaniacal
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Re: Voicemail INBOX not available

Post by oomamaniacal » Tue Aug 19, 2014 12:37 pm

I am getting the same error message. There might be some maintenance going on. You should be able to listen to voice mail by calling your own telephone number.
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JonInNY
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Re: Voicemail INBOX not available

Post by JonInNY » Tue Aug 19, 2014 2:58 pm

Related question - is there a way to listen to voicemail playbacks on the handset plugged into the Telo?[/quote]

Yes, just dial your own phone number. It should go right to voicemail.

I too have been having errors with that page. Usually, just clearing the cache seems to help.

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lbmofo
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Re: Voicemail INBOX not available

Post by lbmofo » Tue Aug 19, 2014 3:17 pm

Earlier was having same issue but it works now.

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Bobby B
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Re: Voicemail INBOX not available

Post by Bobby B » Tue Aug 19, 2014 3:53 pm

This inbox unavailable error is due to some performance issues with the voicemail server. We're working on qualifying a new voicemail server release that should address the problem. I don't have a firm date on when the release will be pushed to production, but we're working as quickly as we can to run it through our QA process.
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JonInNY
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Re: Voicemail INBOX not available

Post by JonInNY » Wed Aug 20, 2014 1:22 pm

I too have been getting this very often, and the MyOoma page is so SLOW lately.

Getting two messages:

Your Inbox is currently unavailable, please try again later.

Then, goes to a fault page:

We're sorry, there was a problem processing the page.
If this page continues to appear, please contact Ooma Support.

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