If this page continues to appear please contact Ooma Support

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
Post Reply
JonInNY
Posts:120
Joined:Fri May 30, 2014 6:46 pm
If this page continues to appear please contact Ooma Support

Post by JonInNY » Wed Aug 20, 2014 1:24 pm

MyOoma is becoming oh so SLOW lately. Takes about 15-20 seconds to load each page.

More often than not, I get an "unavailable" message:
"Your Inbox is currently unavailable, please try again later"

But lately, I'm getting total failure messages:
"We're sorry, there was a problem processing the page. If this page continues to appear, please contact Ooma Support."

This really should not be happening. Anyone know what's going on?

Jim PT
Posts:44
Joined:Sat May 10, 2014 3:46 pm

Re: If this page continues to appear please contact Ooma Support

Post by Jim PT » Wed Aug 20, 2014 5:43 pm

I'm seeing the same thing; maybe their server capacity is overwhelmed by new users from the recent promotions.
Not a bad problem for them to have, but it'll be nice when capacity is enhanced.

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: If this page continues to appear please contact Ooma Support

Post by Tom » Thu Aug 21, 2014 8:22 am

We're working to address this.

acsarchitects
Posts:1
Joined:Tue Aug 26, 2014 8:09 am

Re: If this page continues to appear please contact Ooma Support

Post by acsarchitects » Tue Aug 26, 2014 8:10 am

I don't think I've ever been able to log into My Ooma Dashboard in under 20 seconds... There's always been a lag logging in, but once in, no notice of it being slow.

Post Reply